Shipping policy

We send orders from our Auckland warehouse Monday to Friday. Most orders leave within 2 business days (up to 5 during busy sale periods).

Once your order is on its way, you’ll get a tracking email so you can follow its journey. Need a hand? Contact us at hello@akidcalleded.com

New Zealand

• Standard: 2–5 days – $8.90 NZD
• Express: 1–2 days – $15 NZD
• Free Standard on orders over $200 NZD

Australia

• Standard: 4–7 days – $20 NZD
• Express: 2–4 days – $50 NZD
• Free Standard on orders over $250 NZD
  
  Orders may incur duties/GST.

United States - PAUSED

Rest of the World

• Standard: 5–12 days – $30 NZD
• Express: 3–5 days – $50 NZD
• Free Standard on orders over $300 NZD

 

Please note that any duties, taxes, or customs fees incurred during international shipping are the responsibility of the recipient. These charges vary by country and are determined by your local customs authority. A Kid Called Ed is not able to cover these costs, and they must be paid by the consignee before the goods can be released. We recommend checking with your local customs office for information on applicable fees prior to placing your order.

If your parcel is returned due to non-collection, you’ll need to cover re-shipping costs.